Category: Customer Experience

#Pervasive #UX and the next Human Revolution

Pervasive UX #pUX an evolutionary UX that enables (#ubiquitous) #Open #IoT #Ecosystems through Human Centered Design #HCD Talk Proposal: This talk is about the need for UX to dig deeper into its core capabilities to facilitate #SmartLiving and true #Ubiquity in the form of Open IoT Ecosystems. While for many recent joiners to the UX profession…


#Situational #awareness drives open #IoT #Ecosystems not #visual #interfaces

The foundation for this thinking goes back to; The Social Life of Things, Commodities in Cultural Perspective by Arjun Appadurai 1988 If things themselves exist and have a number of trajectories and states then those things also potentially have accessible and useful human touch points in the IoT. Much of the interactions we humans have become used to…


#SmartLiving or as we might live with #artificial #intelligence and an open #IoT in a #new #reality

Karl Smith, CEO of Paradigm Interactions tends to think of himself as a futurist, he immediately see the possibilities of technologies as part of a much larger ecosystem than the one it is intended for. He looks for ways to test and assess “How we might Live” with the technology and how it will adapt our lives, our cultures…


#Dependant on #dumb #data and is making #bad #choices? #Douglas #Adams

Clients don’t understand their customers, they just think they do! It’s not for the lack of trying or spending millions on developing and building huge data systems, the problems are many but can be traced back to one simple thing; “Data only describes part of the what is happening and almost nothing of the why, let…